Here are some questions we are frequently asked.

Self Store Solutions

Frequently Asked Questions

Can anyone get access to my storage?

NO !

Your individual room is secured by your own padlock, thus you are safe in the knowledge that you are the only key holder to your unit.

Do I have to book for a fixed time period & is there a minimum?
The minimum contract is just one month. Our terms our very flexible and we can reduce or extend rental periods to meet with your individual needs. That’s the beauty of Self Store Solutions.
What can I store?

The following items are prohibited:

  • Explosives, firearms or ammunitions
  • Hazardous, toxic or radioactive goods and aerosol cans
  • Gas canisters e.g. for barbecues or caravan use
  • Pollutants or contaminated goods
  • Illegal goods
  • Cash or Securities
  • Perishable goods, live animals or plants
  • Waste

Other than the above items – it’s your space and upto you!

How Do I pay?

Payment terms will be fully explained to you by our staff.
We accept all major debit and credit cards, cash and cheques and you pay for what storage you need.

What documents do I need?

Two forms of identification –

Your personal contact details, including e-mail address if available.
Two alternative contact names, addresses & phone numbers. These are necessary in the unlikely event of an emergency situation.

What about insurance?

When you store you need to declare the total value of the goods stored.

Insurance is a condition of self storage in the UK. We can make arrangements to cover your goods under an insurance policy. A modest additional fee (dependent of the level of cover needed) is payable, and this is added to your rental. Your home contents policy may already provide cover – if this is the case please bring a copy of the insurance schedule as we need to see documentary proof that appropriate cover is in place.

Can I buy a padlock?
Yes, we have various padlocks available for you to purchase from Reception.

Or you are welcome to provide your own padlock.

Emergency access?
If necessary we can arrange emergency ‘out of hours’ access to your goods.
Car parking and trolleys?
Our location allows us to have plenty of parking. We have a ramp for easy access into the store and we also have a loading area specifically for Luton type Vans. Trolleys are also available for your use to make your move even easier.

Still need help? Send us a note!

For any other questions, please write us at info@selfstoresolutions.co.uk or call us on 01226294283

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Ravens House

Pond Street


S70 1NQ





Opening Hours

Mon - Fri
10:00 - 16:00
10:00 - 12:00